Zenvia is a Brazilian communication platform with a strong track record in SMS and WhatsApp API for companies. Zyvo focuses on marketing and support with AI for SMBs. See which fits each profile.
Zenvia: communication at scale
Zenvia is aimed at business communication across several channels, including SMS and WhatsApp API, with a focus on volume and integrations. It is common in larger companies that send many transactional and promotional messages.
Zyvo: marketing and support with AI
Zyvo combines AI content creation, social media and WhatsApp support with an AI agent in a simple, affordable panel, designed for the small and medium business.
Quick comparison
| Criteria | Zenvia | Zyvo |
|---|---|---|
| Focus | Communication at scale | Marketing and support with AI |
| Generative AI agent | Partial | Yes |
| Content creation and social | No | Yes |
| Audience | Larger companies | SMBs |
| Price | Usage-based | From R$ 79 |
Zyvo pricing
Zyvo plans are Entrada at R$ 79 per month (1 WhatsApp Web channel), Pro at R$ 149 per month (1 official channel plus everything else) and Scale at R$ 297 per month (3 official channels, AI agent, white-label and multi-account). Extra channels cost R$ 59 per month each. On the annual plan you pay 10 months and use 12.
Who each option is for
Zenvia for companies that need high-volume communication and integrations. Zyvo for SMBs that want marketing and support with AI in a single panel.
Frequently asked questions
Does Zyvo send bulk messages like Zenvia?
Zyvo focuses on AI support and content marketing. For very high-volume transactional broadcasts, Zenvia is more specialized.
Does Zenvia create social media content?
It is not its focus. That is a Zyvo differentiator.
Which is better for an SMB?
Zyvo, because of fixed pricing in reais, SMB focus and a ready-to-use AI agent.
Verdict
Zenvia serves business communication at scale well. For the SMB that wants marketing and support with AI in one place, Zyvo is simpler and more economical.
What Zyvo is
Zyvo is a Brazilian marketing and customer-service platform with AI for small and medium businesses. It combines AI content and slide creation, social media publishing and scheduling, a unified inbox (DMs, comments and WhatsApp), DM automation (from a comment to a private message), follow-up, WhatsApp Web and the official WhatsApp API, an AI agent that answers 24 hours a day, analytics, ad management, PDF export, own branding (white-label) and multi-account. Learn more at zyvo.marketing.