Short answer: if your real estate agency already uses Kenlo CRM, LYA SDR is the most direct way to add AI to WhatsApp, because conversations come into the system your team already knows. If you are not on Kenlo, or also want Instagram, Facebook, your website, campaigns, and post creation in one account, Zyvo covers more ground with a monthly price per company.
Public information from the providers’ websites, reviewed in October 2026. This comparison is published by Zyvo.
Kenlo LYA SDR at a glance
LYA SDR is Kenlo’s AI assistant that responds to leads on WhatsApp 24 hours a day, including weekends, and collects their intent (sale or rental), location, property type, budget, and lead source. It works with LYA Omnichannel, which must be purchased together. LYA Omnichannel brings conversations into the same number and Kenlo CRM so the broker can take over with the context (Kenlo help center). Usage is billed in Koins, the platform’s credits. The LYA family also creates property descriptions and virtual staging.
Comparison
| Criteria | Zyvo | Kenlo LYA SDR |
|---|---|---|
| AI support and lead qualification on WhatsApp | Yes | Yes |
| Instagram, Facebook, and website | Yes | Centralized through LYA Omnichannel |
| Visit scheduling | During the conversation | Pre-scheduling during the conversation |
| CRM | Included, with sales and rental pipelines | Kenlo CRM (required) |
| Property listings and portals | No | Yes, within the Kenlo ecosystem |
| Post creation and publishing | Yes | Property descriptions and virtual staging |
| WhatsApp and email campaigns | Yes | Not specified |
| Billing | Monthly plans per company | Usage billed in Koins |
When Kenlo is the best choice
- Real estate agencies that already use Kenlo for properties, their website, and portals.
- Those who want AI-generated property descriptions and virtual staging within the same system.
When Zyvo is the best choice
- Real estate developers and land developers that do not need an ERP for third-party properties, but do need fast support during launch peaks.
- Those who want posts, carousels, and campaigns to come from the same account they use for customer support.
- Those who prefer a predictable monthly fee over usage credits.
What is Zyvo?
Zyvo is a Brazilian platform of AI agents for customer support, sales, and marketing. In the real estate market, its agent responds to and qualifies leads in seconds on WhatsApp (official API), Instagram, Facebook, and websites, schedules visits, passes leads to brokers with their history in the CRM, and separates sales and rental pipelines. From the same account, Zyvo creates and publishes posts and carousels, runs WhatsApp and email campaigns, and can be operated through ChatGPT or Claude. Plans are monthly, priced per company, and require no long-term commitment; see current pricing and the Zyvo for the real estate market page.
Frequently asked questions
Do I need to leave Kenlo to use Zyvo?
Not necessarily. If your team works primarily in Kenlo CRM, consider LYA first. Zyvo makes more sense when you want customer support, CRM, campaigns, and posts in one account.
How does Kenlo bill for LYA SDR?
In Koins, the Kenlo platform’s usage credits, and with LYA Omnichannel purchased alongside it.
Does Zyvo publish properties on portals?
No. Zyvo is not a property listing system for portals. It responds to and qualifies leads, organizes the pipeline, and creates content for social media.