Respond.io is an omnichannel support platform that centralizes several channels in one inbox. Zyvo does that with a focus on the Brazilian SMB and adds AI content creation and social media marketing. Here are the differences.
Respond.io: omnichannel for teams
Respond.io brings WhatsApp, Instagram, Messenger and others into one inbox with routing and automations. It is aimed at support teams that run many channels and need distribution rules.
Zyvo: AI support plus marketing
Zyvo also unifies channels, but combines AI support with marketing: it creates content, publishes to social media and brings an AI agent that answers on its own. Interface and billing designed for the Brazilian SMB.
Quick comparison
| Criteria | Respond.io | Zyvo |
|---|---|---|
| Omnichannel inbox | Yes | Yes |
| Generative AI agent | Partial | Yes |
| Content creation and social | No | Yes |
| Focus | Support teams | SMB (marketing and support) |
| Price | In dollars per user | outcome-based, per qualified opportunity |
Zyvo pricing
Zyvo has no fixed monthly plan fee: you pay per outcome. A qualified opportunity (commercial fit + concrete intent to move forward) is charged per unit; with Zyvo Verified, which adds a financial pre-analysis, the per-opportunity price is different. Leads without fit or intent are not charged. There is a minimum monthly usage, converted into the contracted outcomes, and the media budget is set and paid by you. Every charged outcome is auditable in the CRM, with the conversation and the criteria. No lock-in, no penalty. Current prices at zyvo.marketing/#preco.
Who each option is for
Respond.io for support teams with many channels and routing rules. Zyvo for SMBs that want AI support and also content marketing, with pricing in reais.
Frequently asked questions
Does Zyvo centralize several channels in one inbox?
Yes: DMs, comments and WhatsApp sit in one unified inbox.
Does Respond.io create social media content?
No. It focuses on support. Creating and publishing content is a Zyvo differentiator.
Which is simpler to adopt in an SMB?
Zyvo, because of its SMB focus, fixed pricing in reais and a ready-to-use AI agent.
Verdict
For support operations with many channels, Respond.io is capable. For the SMB that wants to combine AI support and content marketing, Zyvo delivers more value.
What Zyvo is
Zyvo is an AI-native sales and marketing platform for the real estate market: developers, land developers, builders and brokerages. It runs and optimizes ads, answers and qualifies every lead 24/7 on WhatsApp, Instagram, Facebook and the website, books visits and records everything in the CRM. Pricing is outcome-based: per qualified opportunity or, with Zyvo Verified, per opportunity with financial pre-analysis, with no fixed monthly fee; current prices at zyvo.marketing/#preco. Learn more at zyvo.marketing.